Privacy Policy

At Pixel Depth Media Pte. Ltd., accessible from www.pixeldepthmedia.com, protecting your privacy is a top priority. This Privacy Policy explains the types of information we collect and how we use and safeguard it.

Your Consent

By using our website, you consent to our Privacy Policy and agree to its terms.

Information We Collect

We collect personal information when you provide it to us directly. This may include your name, email address, phone number, and any other information you choose to share in your communications with us.

When you visit our website, we also collect certain information automatically. This includes your IP address, browser type, Internet Service Provider (ISP), referring/exit pages, and timestamps. This data is not linked to any personally identifiable information and is used for analysing trends, administering the site, tracking user movement, and gathering demographic information.

Data Collection Methods

  • Direct Collection: Information provided by you directly through forms, emails, or other communication methods.
  • Automated Collection: Data collected automatically through cookies, log files, and similar tracking technologies.
  • Third-Party Sources: Information obtained from third-party service providers, such as analytics services.

Data Processing and Consent

  • Explicit Consent: We will explicitly ask for your consent to collect, use, or disclose your personal data. However, if the data processing is essential for fulfilling a contract between you and Pixel Depth Media, consent is implied.
  • Implied Consent: By using our services, which require personal data processing, you provide implied consent for us to collect, use, and disclose your data as needed for effective service delivery.

How We Use Your Information

The information we collect is used in various ways, including:

  • Maintaining, managing, and improving our website
  • Customising and expanding our website based on your preferences
  • Understanding and analysing how you use our website
  • Developing new services and features
  • Communicating with you directly or through partners for customer service, updates, marketing, or promotional purposes
  • Sending emails
  • Identifying and preventing fraud

International Data Transfers

Pixel Depth Media may transfer your personal data to countries other than the one in which you reside. These countries may have data protection laws that are different from those of your country. However, we take measures to ensure that your privacy is protected, including using standard contractual clauses or other appropriate legal mechanisms.

Storage and Security

Pixel Depth Media is committed to protecting your data. We use reasonable precautions and safeguards to prevent loss, theft, misuse, unauthorised access, disclosure, alteration, or destruction of your information. Your data is treated securely and in accordance with this Privacy Policy. We retain personal data only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary depending on the type of data and its usage.

Third-Party Service Providers

We use third-party service providers to assist with various services such as cloud storage and analytics. These providers are required to maintain adequate security and privacy measures when processing personal data on our behalf.

Cookies

We use cookies to enhance your experience on our website. For more information on how we use cookies and how you can manage cookies, please refer to our Cookie Policy.

Your Rights and Choices

You have the right to access, amend, remove, or download your personal data held by Pixel Depth Media. To exercise these rights, please contact our privacy team at contact@pixeldepthmedia.com.

Policy Updates

Pixel Depth Media reserves the right to update this Privacy Policy periodically. We will notify users of significant changes via email or through a prominent notice on our website.

Contact Us

For any questions about our Privacy Policy or how we handle your data, please contact us by email or post using the details provided below.

Name: Pixel Depth Media Pte. Ltd.

Address: 32 Pekin Street, #05-01, Singapore (048762)

Email Address: contact@pixeldepthmedia.com

Effective Date

This Privacy Policy is effective as of August 2nd, 2024